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Frequently Asked Questions

Why is the price so low/high?

The prices of are slightly higher than the industry average. With such fees, we offer our customers an attentive team of managers, writers and exclusive writing services. Never fall into a trap of ordering from a company with the writing fees lower than $9/page on the average.

Is it safe to make a payment through your website? cooperates with the best world-known payment systems. We use payment methods that are legally registered and have completed billions of transactions for people and companies throughout the years. We receive the funds in a couple of minutes after the confirmation of the transaction. As soon as we get money, writers start working on orders to give customers high-quality academic assistance on time.

What if I’m not pleased with my order?

If you don’t like what your writer has written, we recommend you to communicate your comments to him or her with no hesitation. You can always let the writer know in a few minutes whether he or she is doing something wrong or guide him or her in a different direction via chat communication. As soon as you confirm your order, we can’t help you with editing.

Can I get a discount?

At we try to keep a balance between attractive rates for clients and fair wages for writers. We offer our customers discounts and loyalty program. You can collect bonuses and use them to pay for your orders.

How do I request revisions?

You can contact our customer support or fill out the form through your control panel when you receive your completed paper.

How do you guarantee that my paper is the one and only?

All writers of use a plagiarism scanner to check all works for full originality. All members of our team are educated on the rules concerning quoting and citing sources. Plus it, you can order a plagiarism report, we will send it to your e-mail or you can download it through your personal control panel.

How to add extra files to my order?

After submitting the order, you will get access to your personal control panel, where you can add all additional documents and images. Also there you can communicate with the writer of your paper. Our system allows you to attach up to 25 MB of files in the most used formats. If you have any problems with it, you can send all the files to our e-mail. In this case, do not forget to mark the number of your order.

I forgot my password!

It’s not a problem. We have the «I forgot my password» option. You can see it in the login form. To get a new password, please, follow instructions that will be sent to your e-mail.

Is this service confidential?

At we guarantee our customers 100% confidentiality as long as they do not share their confidential data with the writer themselves. Our company has no control over live chat communication you and your writer keep, but we do guarantee that no sensitive data that you provide us when submitting the order will ever be revealed to the writer or any third party.

Can I delete my account?

You can delete your account anytime. This option means that you will no longer be able to log in or restore your account. If you want to use our service again, you have to create a new account.